Customer information
Contact ThermostatsDirect
Contact the Cold Air Central team that operates ThermostatsDirect for order and project questions.
ThermostatsDirect is operated by Cold Air Central. Email sales@coldaircentral.com for order-specific questions, help locating existing order information, or assistance organizing the details for a controls project review.
Help us understand the request
For an existing order, include the order number and the name or email used to place it. For a product or project question, include complete model numbers, equipment details, and clear photographs of labels and wiring where relevant. Do not send payment-card information by email.
Catalog guidance can help frame a review, but it is not an engineering approval for a particular installation.